continuing Education                  

OFSA is dedicated to providing funeral professionals with a minimum of 20 Hrs of continued education credits (CEC) annually.

If you are not a member and would like us to let you know about upcoming education sessions please request to be added to our education email list: here

If you are interested in becoming an associate member please complete the application here

may webinar

3 Part Webinar Series - Managing Change in Funeral Service
Wednesday May 13, 20, 27 2020 @ 1:00 PM

Not only has funeral service changed the way it is delivering services, the world has changed with how we are interacting with each other.  Funeral Home Owner’s, Managers and staff need to be equipped with change management strategies and skills. 

Presenter:  Marguerite Ham of Igniting Success

Marguerite is a certified business coach, trainer, facilitator, memory expert and author of "How to Remember Anything in 60 Minutes or Less", "How to Remember What's His Name"  and the audio series "Total Recall".

Her training has improved the effectiveness and increased individual productivity for the last 30 years worldwide, in organizations and associations such as: Selected Independent Funeral Homes, Lockheed Martin, Bell Canada and many more.  This training is the result of many years of innovative research and refining the training program to supercharge your mind!

In this 3-Part Webinar Series, we will address:

Webinar 1 - May 13, 2020 - 1 CEC
Change: Laying the Groundwork, The Good Bad & the Ugly!

In this 1-hour webinar you will identify the four stages we are going through right now, personally and professionally, where we are now, what’s coming next and how we can prepare ourselves and our staff to be agile and shift.  Being able to adapt is key to moving forward! This Pandemic is accelerating business transformation.  A negative mindset and fear can paralyze us, learn how to shift from these limiting beliefs.  Learn how to adapt and pivot as a leader in funeral service and focus on possibilities. 

Webinar 2 - May 20, 2020 - 1 CEC
Change: The Inner Works of Change, Let's Dig In!

In this 1-hour webinar we will identify the Barriers to Change, and why most of us resist change.   We will explore how to Overcome the Barriers to Change by getting back to the basics, and we will discuss a simple Change Model for you to use as a leader in your firm.  You will learn the importance of revisiting and reconnecting to our personal and organizational values and their impact on our ability to change.  You must be a Change Leader to rebound and thrive!

Webinar 3 - May 27, 2020 - 1 CEC
Change: How to Keep the Fire Stoked!

In the 3rd part of the webinar series, we will examine the importance of Re-Engagement, Re-Educating, and Re-Inventing for yourself, for your team and for the families you serve.  We will discuss Stress & Anxiety and how to identify it, manage it, and reduce it within yourself and your team.  You will learn about the importance of building resilience and how it is connected to success. 

Don’t miss this series of webinars, change can be extremely disruptive to owners, family members, staff and the families you serve. Learn how to execute a change management plan with success.   

Free to OFSA Members - email to register 
Non-member fee $15.00 (per webinar) or $45.00 (3 webinars)

Certificates of completion will be issued and can be used towards your 2020 BAO Continuing Education Credit (CEC)


Dedicated to the passionate pursuit of excellence in funeral service.


Education Session With Eddie LeMoinE

April 10th, 2019 @ 12:30 Hilton Garden Inn Toronto West Mississauga. more info on the session 

Mackinnon & Bowes April 9, 2019 @ 6pm 

Peer Enrichment Series with Joe Primo CEO and Executive Director of Good Greif Inc.  more info 


Participants: Left to Right: Scott Smith (Smith Funeral Home, Sarnia), Scott Miller (Hulse, Playfair & McGarry Funeral Home, Ottawa), Kerri Douglas (Ontario Funeral Service Association, Burlington), Ernie Morgan (Morse & Son Funeral Home, Niagara Falls)
Watch The Ice Bucket Challenge Video